Appointments at CWC

How do I make an appointment?

Due to COVID-19, CWC’s protocol regarding setting up an appointment has changed.

Please be advised that there are no clinicians on-site in the CWC and all staff are working remotely. Counselors are available to meet with students for phone and/or video sessions, and all medication management sessions will be conducted via phone call with our nurse practitioner. 

To schedule an appointment with a counselor, or if you would like help with a referral in your area, please call us at 212-774-0700 or send us an email at Kindly include your phone number so we can call you to discuss next steps.

If you are already receiving counseling and/or psychiatric services at CWC, please contact your counselor directly to coordinate your upcoming appointments. Thank you. 

Make an appointment

Initial Consultation Appointment

After you request an appointment you will be scheduled for an initial consultation with one of the clinicians. An initial consultation is a  10-15 minute phone or in-person conversation where the clinician will ask a few questions and outline the resources available to you before scheduling your intake appointment. 


Note: Although CWC is not currently open on-site, clinicians are still available to meet with students (via phone/video session) during drop-in hours. If you’re interested in having a same day telemental health drop- in session, please contact us at or 212-774-0700.

Drop-in hours continue to be Monday-Friday from 2 p.m.-4 p.m.

A drop-in session is a brief session for urgent matters, or if you feel you are in crisis. 

Medication Management

Note: CWC’s nurse practitioner will be working remotely for the Fall 2020 semester and will provide telemental health services via video and phone sessions. 

All students who are interested in medication refills or a consultation must first meet with one of our clinicians. Once you have met with the clinician, they can assist in making the appointment with our psychiatric nurse practitioner on staff. Please read the section below on psychiatric evaluations for more information.

If you are interested in making a medication management appointment, please call 212-774-0700, to schedule an initial consultation with one of the clinicians.

Should I talk to a counselor?

Everyone, at times, feels down, overwhelmed, worried or confused. Often students can manage such times by themselves or with support from family or friends. Sometimes, however, problems may seem too much to handle, and studies or relationships may suffer. If this happens to you, CWC can help.

How does counseling help?

  • Counseling provides support and understanding. Your clinician will listen without judging.
  • Counseling lets you discuss anything; no topic is off limits. Sessions are confidential.
  • Counseling provides perspective.
  • Counseling identifies goals and potential
  • Counseling helps you feel better about who you are and who you can become.

How long is counseling?

Counseling sessions last around 45 minutes. The length of counseling ranges from one or two sessions—enough sometimes to get back on track—to a maximum of 12 sessions. For students who would benefit from longer-term therapy, CWC offers referrals in the community.

What is discussed in counseling?

All sorts of concerns are appropriate to discuss in counseling. Some include:

  • Anxiety (worries, fears, panic, performance anxiety)
  • Abuse (sexual, physical, emotional)
  • Sadness, depression, mood swings
  • Sexual assault or harassment
  • Stress
  • Sexual concerns
  • Loneliness or shyness
  • Financial concerns
  • Relationships (romantic, friendships)
  • Identity questions
  • Lack of motivation
  • Family
  • Anger
  • Grief and loss
  • Self-esteem
  • Alcohol and drugs
  • Disordered eating, body image
  • Self-harm
  • Sleep
  • Suicidal thoughts

Psychiatric Evaluations for Medication

Appointments with the psychiatric nurse practitioner are free of charge. The cost of medications depends on the particular medication prescribed and your health insurance coverage. Students who meet regularly with the nurse practitioner must be in therapy unless otherwise discussed. CWC does not provide emergency supplies of medication. 

A note about Attention Deficit Hyperactivity Disorder (ADHD) medication:

Effective September 1 2018, CWC will no longer provide medication management for ADHD for new patients. If you are currently receiving prescriptions from a CWC medication provider for ADHD, this service can be continued until you graduate from MMC, but our physicians will not begin any new medications for ADHD. If you are currently under treatment for ADHD with an outside provider, you will need to continue with your current treatment provider or other community providers. 

CWC is happy to provide you with a list of resources available in the community. Please call 212-774-0700 or stop by the office to obtain this information. 


Services at CWC are confidential. No one outside of CWC is informed a student has come in for services or has access to information about counseling. The only exceptions are:

  • Someone’s safety is at risk or the campus community is jeopardized.
  • A student’s request in writing to release CWC information.
  • Limited information shared with the Dow Zanghi Student Health Center to facilitate students’ care.
  • A referral for a mandatory evaluation.


CWC can consult with faculty, staff, and students who want to discuss concerns about a student. Call CWC to schedule a meeting with a clinician, or come to drop-in hours (weekdays 2 p.m.-4 p.m.). Please remember that information about student clients is confidential and will not be disclosed in consultations.